Yacht charter Terms and Conditions
Booking Terms and Conditions
Here is an example of standard Boking Agreement for the bareboat boat charter. If you would like to charter skippered boat or crewed yacht, please send us an inquiry to email@example.com and we will send you standard terms for these types of charters.
Main steps to complete booking:
- Option confirmation. Once 12 Knots receives an online inquiry from the client, 12 Knots will send the client yacht option confirmation – reservation valid for 4 days from the day it was sent.
- Reservation. Once client has received option confirmation he/she has 4-day period to confirm the booking via e-mail, or reservation will be automatically cancelled.
- Invoice. After booking confirmation from the client 12 Knots will send the client an: 1) Invoice 2) Booking agreement 2. Booking confirmation. Once 12 Knots receive first installment from the client, 12 Knots will send to the client: 1) Booking confirmation 2) Charter terms and conditions
Important! It is solely customer’s responsibility to check and confirm all boat details and extras PRIOR to the booking (paying the invoice). 12Knots will not refund or cancel bookings based on customer preference or the boat not being equipped with desired amenities.
If charter date is within 3 days – 45 days: Full payment of booking is required within 48 hours.
If charter date is 46 day or more – 50% of full payment is required within 48 hours of booking and final payment is
required 45 days prior to the due date.
Failure to make first installment in time once opting to book will result in cancellation of the booking.
Failure to make second installment in time (within 24 hours of the payment due) may result in booking cancellation
and first installment will be retained.
All payments should be transferred to the 12 Knots LLC account on time, according to payment due on page 1.
All payments should be done in USD according to the central bank foreign exchange rate on the day of payme
Payment can be made using the following means of payment:
- Wire Transfer: 12 Knots LLC Bank account details are provided on the Invoice.
- Credit card: upon request of the client. Processing fees may apply. (American Express and Amex are not excepted)
The client is responsible to ensure that the correct amount is transferred to 12 Knots account (reference official exchange rates for USD $ conversion). The client carries responsibility for payment receipts to be forwarded to 12 Knots.com in time ensuring that payment has been received by 12 Knots.
12 Knots charter quote is based on the yacht charter price including discounts and/or special offers. Additional sum indicated as Security Deposit indicates the maximum amount of money client is liable for in case of damage to the yacht. This excess amount can be waived in some cases by purchasing optional insurance (Damage Waiver) at the time of booking or check-in on the boat.
Additional charges on top of the basic charter price may include:
- Obligatory extras - mandatory additional charges for final cleaning, transit log, processing or any other fees on top of the yacht charter price. These fees are indicated in the Invoice and should be paid by the client accordingly.
- Optional extras: Skipper, Cook, Hostess service and/or additional equipment may be charged on top of the base charter price.
All Optional Extras should be confirmed by the client in advance, at least 14 days prior to the first day of charter.
- All transactions beyond the final payment should be completed directly with the local partner – i.e. additional Extras to be paid at base. 12 Knots bares no responsibility for any errors committed by the local partner in regards to pricing of extras, transaction errors and/or deposit returns.
- If the boat is returned without fuel, in an untoward condition or in a particularly unclean state, the local partner is liable to charge the client for the re-fueling, repair and/or additional cleaning of the yacht. 12 Knots accepts no responsibility for any additional costs incurred as a result.
- The client lays under commitment to pay the safety deposit at the time of embarkation on the Vessel in full. The deposit shall be refunded in its entirety upon the return of the vessel, unless the existence of a damage or a defect on the vessel or the equipment is found during the takeover of the vessel. In case of loss or damage of the equipment, particular parts of the vessel or the vessel itself, local partner shall retain the amount (a part or the whole deposit), which corresponds to the value of repair, acquisition and/or purchasing the equipment or particular part of the vessel. In case the caused damage has the consequence that the vessel cannot be further chartered, local partner has the right to retain the amount corresponding to the loss of profit from the amount of the deposit.
- The client undertakes responsibility to be in possession of a valid navigation permit (sailing license), or leave navigation of the Vessel to a crewmember that has the relevant permit or license. The client guarantees his own nautical knowledge and competence in that area, both his own and the qualification of his crew, as well as his ability to operate the Vessel safely with regard to weather conditions and/or any other circumstances, taking over full responsibility for rational exploitation of the Vessel and it’s equipment.
- If local partner comes to conclusion that the client (skipper) does not possess appropriate and necessary knowledge and nautical competence, local partner may make a breach of charter Contract at any time without being obliged to pay back any amount or, in accordance with the established competence he may determine the limits of sailing for the duration of this Contract. Local partner is authorized for making such limitations if weather conditions or some other serious reasons should force to do so. For the reason of establishing the nautical competence of the client (skipper) local partner may organize a short common navigation knowledge test with the client. If the client (skipper) or at least one member of his crew do not possess appropriate and necessary knowledge and/or nautical competence, the client may use the Vessel as a "hotel". Boat documents, which have to be on board during the entire time of sailing will not be handed over to the client. In this case if there are additional marina fees applicable they will be paid by the client.
For important information regarding the licensing requirements for each country – Please consult 12 Knots.
Cancellation before embarkation:
If the client paid the charter price in the whole, informs 12 Knots on his withdrawal from use of the Vessel not later than 46 day before the agreed charter should start, 50% of the paid amount will be retained. If the cancellation is later than 46 days, even due to objective reasons (death in family, heavy injury etc.), paid price won't be paid back.
Important: We always try to help and find a solution for our clients. As soon as you can see that you might cancel the booking please get in touch with us. We are happy to help and will find a solution.
In the event of an accident or boat damage prior to the charter period client will be contacted for a suitable replacement or re-imbursement.
In case of cancellation of the charter by the local partner, he will be due to pay back the total amount paid by the Charterer (if different terms are not stated in the charter agreement provided by the charter company / local partner)
However, regardless of possible reasons and extend of client’s associated expenses, the responsibility of local partner towards the client is limited to the amount of the paid charter price.
If for any reason the client is late for the booked charter dates, it is sole responsibility of the client to inform 12 Knots and contact the local partner (details provided by 12knots)
Failure to collect the vessel in time – prior to closure of the local partner office without prior notification of the possible delay may result in booking cancellation without compensation. The local partner is liable to allow another booking to proceed the following day.
Failure to return the vessel at the designated ‘check-in’ time and place will result in extra charges. These extra charges will be indicated and charged by the Local partner. 12 Knots accepts no responsibility for clients who fail to return the vessel at the specified check-in time and place.
Neither party shall be liable for failure in its performance hereunder caused by any case of Force Majeure. "Force Majeure" shall be considered - as defined by the applicable regulation(s) - as any irresistible or unforeseeable event, independent of the party suffering of the case of Force Majeure, which prevents this party from fulfilling its obligations.
You expressly acknowledge and agree that 12 Knots, its officers, directors, employees will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to: damages for loss of profits, goodwill, use, data and/or other intangible losses (even if 12 Knots.com has been advised of the possibility of such damages), resulting from the online booking.
12 Knots in this Agreement shall have no responsibility for any loss, damage or injury to the person or property of the client or any of the Guests, and further, 12 Knots is under no liability for any errors of judgment or description or otherwise, of whatsoever nature and howsoever arising, and shall be under no further obligation, duty or responsibility to the local partner or the client save as set out herein.
If you need additional information on your booking and/or any query prior to your arrival at the booking location, please contact the customer service team at 12 Knots.ru on the email address or numbers provided on 12 Knots.ru and on your booking confirmation.