12 Knots Editorial Policy

1. Purpose and Scope

The 12 Knots Editorial Policy defines the principles, guidelines, and content standards that govern materials published on www.12knots.com. This policy applies to articles, blog posts, destination guides, service descriptions, customer reviews, and other editorial content. Our goal is to provide accurate, transparent, and reliable information about yacht charters, sailing destinations, and related services while ensuring compliance with 12 Knots’ General Terms and Conditions and Terms of Use.

2. Editorial Principles

2.1 Accuracy and Reliability

Content should be fact-checked and sourced from reputable industry authorities, partners, or in-house experts whenever applicable.
Information regarding yacht specifications is automatically imported from external booking systems.
12 Knots is not responsible for errors or inaccuracies introduced by yacht owners or service providers during listing creation, as these are directly reflected on the platform.
Sailing itineraries provided in the cabin charter section (https://12knots.com/en/cabin-charters/) are sample itineraries and may be adjusted by the service provider due to weather conditions or operational reasons.
Sailing itineraries for bareboat and crewed charters (https://12knots.com/en/itineraries/) are provided as examples only. The actual route is determined by the skipper based on weather conditions, the boat type, and the skipper’s level of skills and experience.

2.2 Transparency and Objectivity

Any data discrepancies related to boat specifications or pricing should be reported by users for verification and correction.
Customers are encouraged to verify yacht details and itinerary expectations with 12 Knots support before confirming a booking.

2.3 Compliance with Legal and Ethical Standards

All published content must comply with 12 Knots’ General Terms and Conditions and Terms of Use.
Intellectual property rights must be respected, and any third-party materials must be appropriately credited.

2.4 User-Generated Content (UGC)

Customers may submit reviews and ratings based on their charter experience.
Displayed ratings are calculated using the Bayesian Average (also known as Average with Prior) to ensure fairness, especially for listings with fewer reviews.
The rating shown on a boat page reflects the charter company’s overall service quality, not necessarily the rating of the specific boat.
12 Knots reserves the right to remove misleading, defamatory, or offensive content in line with its moderation policies.

3. Content Categories and Guidelines

3.1 Yacht and Charter Listings

Boat specifications, features, and availability are directly imported from external booking systems and are not manually edited by 12 Knots, unless explicitly corrected upon request.
In case of errors in a yacht listing (e.g., incorrect specifications or missing amenities), users should report discrepancies to 12 Knots support, and the team will work with the data provider to address issues.
Sailing Itineraries
Cabin Charter Itineraries:
The itineraries for cabin charters are sample routes and may be adjusted by the service provider on site due to weather conditions, port availability, or other operational reasons.
Boat Charter Itineraries:
The sailing routes suggested for bareboat and crewed charters are examples only and not guaranteed routes.
It is the responsibility of the skipper to assess and adapt the actual itinerary based on weather conditions, the boat type, and their sailing experience.
12 Knots is not responsible for deviations from suggested itineraries due to unforeseen circumstances or skipper decisions.

3.3 Destination and Sailing Guides

Destination guides must provide up-to-date, practical, and accurate sailing information, including local regulations and recommended itineraries.
No misleading descriptions or exaggerated claims should be included.

3.4 Blog and Editorial Articles

Articles must provide valuable, informative, and unbiased insights about sailing, yacht charters, and travel experiences.
Third-party contributions undergo editorial review before publication.

3.5 News and Announcements

All company announcements, service updates, and industry news must align with official policies and be factually accurate.

4. Content Review and Moderation

12 Knots is not liable for inaccuracies caused by third-party data feeds but will facilitate correction requests when errors are reported.
Any reported errors in published content will be reviewed and corrected where feasible.

5. Copyright and Intellectual Property

All content published on www.12knots.com is protected by copyright and may not be reproduced without permission.
Any external media or third-party content must be properly attributed and licensed.

6. Contact and Feedback

Users can report content errors, request updates, or provide feedback by contacting 12 Knots at 12@12knots.com.