JEANNEAU S. O. 419 2017 charter in Greece (name: "VENERA")

“Evaluation Golden Compass only negative.”

We were recently traveling with Golden Compass. I can only advise everyone to charter there. That was the last catastrophe. We are still waiting for the deposit and will go to court with it. The boat was anything but okay. Pretty much everything was defective. The gas system almost cost us life. This is a purely fraud society. No one has appeared to return from the boat. Seems to be the stitch to keep the deposit. So finger away from Golden Compass. We just want to keep everyone else from being damaged. Best regards Walter

“Finger weg”

Guten Tag Wir haben die bei ihnen offerierte Oceanis 43 „Topas“ in der Zeit vom 18.09. – 02.10.21 gechartert und dabei „Schiffbruch“ erlitten. Um sie und insbesondere ihre Charterkunden vor ungewollten Überraschungen zu bewahren möchten wir, d.h. meine Crew und ich nachstehende Hinweise geben: 1) Sehen sie sich die negativen Kommentare auf trustpilot, nonnsite und 12knots an. 2) Der Zustand des angebotenen Schiffes weicht erheblich von den schönen Werbefotos ab 3) Sauberkeit, Hygiene und Schiffsicherheit sind nicht gegeben. Wir sind nicht an Bord gegangen. Es war unzumutbar. 4) Der Umgang mit der zu zahlenden Kaution ist grenzwertig 5) Der Start- und Ankunftshafen ist nicht Gouvia sondern NAOK (ohne Infrastruktur) 6) Das Auschecken ist am Samstag ab 9.00 , dies ist bei der Planung der Rückreise zwingend zu berücksichtigen und auch, um seine Kaution zurück zu bekommen. 7) Der Umgang mit den Charterkunden bei GCYs wird von uns mit einer glatten „sechs“ bewertet. Manfred Heyen

“a very unpleasant rental experience”

zojuistNIEUW Our advice is: don’t do business with this company and most importantly do not sign any contract with them. This company has proved to us to be untrustworthy, unprofessional and disrespectful by providing us a boat in very poor condition. Below we tell our experience with the Oceanic 37 called Pearl. When we arrived we first had to sign the contract and hand over our (cash) deposit because they had to go to the Port Police quickly. All this before we even got on the boat. Unfortunately we have done this and agreed with it. Once on the boat, the first thing that struck us was the foul smell in the toilet, poor cleaning and outdated condition. (Later on our trip there was a blockage in the waste water tank). We subsequently found various defects, which meant that we could set sail 24 hours later. There was a leak in the engine (cooling water), 3 connections between sail and mast were missing or broken, pump in the shower did not work, gasoline outboard motor was not topped up, etc. All this was repaired and/or resolved. Except for the smell in the toilet. We were still kindly helped. Once we set sail we discovered that the alternator was not working and the windlass was in very bad condition. We got into a situation where there wasn't enough power to raise the anchor (because the alternator wasn't working) and the manual system to raise the anchor didn't work either. Then we had to pick up the anchor with our bare hands. We went back to the base to get this checked out. They keep insisting that everything works 100% well. We are sure that this is not the case and we had a very experienced Dutch sailor and mechanic looking after it who concluded: broken alternator, anchor winch in bad condition and very dangerous to continue sailing. Also, when it started to rain, all windows leaked along the sealant edges, leakage along the mast. Their response to our complaints: boat 100% OK, we just couldn't close a window and still had to learn how to pull up an anchor…….. We wanted to return the boat earlier. this wo was impossible. Even when we indicated that we did not want a refund. We had to continue our time on the boat. Hardly used electricity (no fridge and lights on, charging as little as possible) and anchored as little as possible. As a result, we were limited in our travel options. Due to the contract that we had signed, the Port Police could not do anything for us unfortunately. The communication was difficult. The boys on the base were willing to help, but did not always have the knowledge and no decision-making power. An often heard answer: I'm not a skipper, I'm not a mechanic, so I don't know. The manager was on another island. It was difficult to get a response from him via WhatsApp, by phone or email. If we did speak to him, we were called names, cursed and blamed for all kind of things. In short: a very unpleasant experience for us and we are glad that this is behind us.

“Stay away from Golden Compass Yacht.”

Stay away from Golden Compass Yacht. Just got back from a cruise arround Corfu Greece. To warn everyone, I present the following information about the Golden Compass Yacht charter company. I rented Oceanis 50.5 Emerald, which is a pure ruin. The Golden Compass Yachts company is the worst charter company I have ever rented a yacht from. The company will do anything to stretch you. They have a good cop and a bad cop who are well trained to trick people. Very unclear check-in and check-out procedure. The instruments in the cocpit do not work, but you will find it after you go on a cruise. Of course, they are not going to fix it. The yachts are moored in the marina where there is no water or electricity. In the event of a breakdown on the way, this will be your problem not the charter's company. On the same day, a yacht was rented by the helmsman who made an appointment for an early check-in. The company did everything so that the skipper did not have time to carefully read the contract. As a result, they did not leave as planned. The other crew we spoke to had to stay longer to their deposit back. Choosing a Golden Compass yacht is asking for trouble. #yachtcharter #ionianislands #goldencompassyachts #gcy#sailing #sailingvacation #sail #sealifeSty