Yachting in Sardinia yacht charter company

Sailing with YACTING IN SARDINIA is an organised system for taking money from customers via their credit cards. Given the small amount of money they take and, above all, the fact that the clients are foreigners, they are confident that they will not be sued in court. The lease contract, a purely adhesion contract, is blatantly abusive; the client has all the obligations and the company has very few and not at all onerous ones. The contract defines a number of points and states that it is forbidden to sail within 0.2 or 0.5 miles. These are not dangerous or prohibited areas for navigation according to Italian law. They are traps to keep part of the deposit: every time one of these zones is touched, 200 euros. In some of these areas, such as the entrance channel to the port of Ottiolu, or in the Gulf of Marinella, it is impossible or very difficult to avoid such areas. The person in charge of the Portisco base (a certain Analissa) will tell you to leave your leftover food on board in a plastic container; DON'T DO IT, days after leaving the boat you will be ‘robbed’ of 100 eUros as a fine for leaving rubbish. Leaving aside the abusive extras, there is a lack of facilities to attend to customers waiting to board (suitcases piled up, a tent where only 8 people can sit, not even a glass of water is offered, etc.), the staff does not have sufficient nautical knowledge, the Portisco base manager (Analissa) is arrogant, extremely rude, does not respond to customers' doubts or questions (her most frequent answer: I am very busy, send an email or a wasp to “technical assistance”). The maintenance of the boats is manifestly improvable: I had to fix the shower pumps, as the membranes had not been changed (it has to be done every year), the JET THUSTER that was supposed to be on board had been dismantled due to a breakdown (the person who did the check in was not aware of this fact and many other technical things), the deck and bimini had traces of mud, lack of nautical charts (the boat only had a portulano from 2011), etc. The staff at the base do not personally resolve problems, doubts or complaints and refer you to a phone call to a switchboard or WhatsApp to give you a solution; in other words: there is no one at Portisco who shows their face and has the capacity to make decisions.