Douro Marina YACHT CHARTERS, Portugal

“Thank you and your team so much for arranging everything”

Dear Grigory, I have been wanting to write you since I got back. Thank you and your team so much for arranging everything. Everything turned out as planned and we had an unforgettable trip! There were some unexpected surprises along the way…. but tha…

“We had a great time in Greece”

We had a great time in Greece, the first three days we had constant 20-25knots of wind, so we were able to do a lot of sailing. The boat was also in good condition and everything in working order…the boat did however look a bit older than a 2018 mode…

“We enjoyed ourselves and have a bundle of stories we can now laugh about”

We’ve chatted about this a few times and how it be best addressed. I think constructively would be the best way. Overall the captains skill level, regard for safety, approach towards ensuring the guests are happy with the path and desires they are se…

“The sailing was great. The Exuma Islands were amazing.”

I apologize for the delay. We have been out of the country for almost a month. The sailing was great. The Exuma Islands were amazing. The staff at Navtours were helpful and professional. On the last day (on the crossing back)—the impeller went bad. W…

“Unresponsive, leading to increased costs”

They sent me an offer, and never responded to my request to book,mor my submission of my sailing resume. Bottom line, because of their inaction, I missed out on the black Friday rate offered. Ended up having to go with a more responsive company-after…

“Great customer service!”

We had a fantastic experience using 12 Knots to find the perfect long-term charter situation for our family during COVID. They were extremely fast in responding to our inquiries and patient with a million questions on our end. We worked closely with …

“Everything was perfect!”

Dear Grigory, Everything was perfect! Thank you :) Please see the attached photo.