Page 2 | Sail Ways yacht charter company

This fleet operator offers crewed and bareboat yachts for charter in the following countries: Greece. The main office of the company is located in 57, Sokratous Str.. Official name of the company is SailWays. On our web site you may check availability of their boats and make an on-line reservation. SailWays has the fleet of 60 boats and company can offer for charter the following yacht types: sailing yachts,catamarans

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Do not do it too fast !!!

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Greece
Fairy
“Bunch of cowboys, avoid at all costs!!”

They rented us a boat with serious issues including but not limited to a very bad diesel leak which meant we had to sleep on deck or breathe in diesel fumes within the cabin. It was actually nearly better to sleep on deck, as the majority of the windows leaked very badly, meaning a number of the beds were soaked the entire time as it was stormy weather. Batteries didn't charge correctly leaving us with limited access to electricity which as you can imagine is not ideal for toilet and shower facilities, as well as the bow thrusters not working. Despite all these problems, the biggest issue is the response we received from the company. They took no responsibility even though it is clear they are very much aware of these issues when I read all these other reviews. Would never hire a boat from them again and would recommend you to avoid them at all costs.

“AVOID THIS COMPANY AT ALL COST”

At check-in they make you sign a waiver saying “you have received the boat in great condition” even though their entire fleet is horribly maintained. If you don’t sign: you don’t get the boat and they’ll keep your money. We rented a boat called “Arwen”, nice boat but close to falling apart due to poor maintainance. During our trip the mainsail tore. When we called the company for their “24 hour technical support” they weren’t of much help so we went looking for a sailmaker ourselfs. The sailmaker told us that it had torn before and that it had not been repaired properly, causing it to rip again. Later in our trip, when we reeled in the headsail, the line drum broke off. Again their “24 hour technical support” wasn’t of much help, because when I called base manager Eriko, he preferred shouting at me instead of engaging in civil conversation. So of course, we went looking for a marine store to get replacement parts ourselfs. When installing the new part I noticed that the broken part hadn’t been installed properly. I emailed the manufacturer and they comfirmed this. We spent several days in harbor and €320,- on maintaining their boat. Money which we had liked to have back. Yet the company wouldn’t have any of it, referring back to the waiver we signed. When we wanted to talk to them to come to a settlement, they made us wait for hours and again preferred shouting at us. So we agreed to continue the conversation by email. A week later the company sent us an email in which they charged us another €1400 for not delivering the boat in time, which is completely made up as we docked and disembarked exactly when they told us to. I think they charged us this additional €1400 to justify taking our entire security deposit. However it is based on a lie and I’m pretty certain it’s fraud. At the end of the day, we did not enjoy our holiday to the fullest because we were forced to stay in harbor to do maintaince on the boat. When we asked to be compensated for this the company reacted by taking our entire security deposit. From the bottom of my heart, fuck this fraudulent, piece of shit, garbage company. Avoid at all cost.

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