Page 7 | LeBoat yacht charter company
This fleet operator offers crewed and bareboat yachts for charter in the following countries: France - Inland waters, United Kingdom / UK. The main office of the company is located in Wolfsbruch 3. Official name of the company is LeBoat. On our web site you may check availability of their boats and make an on-line reservation. LeBoat has the fleet of 901 boats and company can offer for charter the following yacht types: powerboats
Customer reviews
Rating: 3.3
Filters
Yacht types:
powerboats (901)
StandardCirrus B power boat charter (2000)
8.8 m
1 cabin
2
Check-in
Any day
Equipment: standard
3.25
(1)
from
$553
per week
Rent a boat StandardCrusader (1996) in United Kingdom / UK
11.9 m
3 cabins
2
Check-in
Any day
Equipment: standard
3.25
(1)
from
$553
per week
Power boat ComfortClipper (2002) for rent in France - Inland waters
11 m
2 cabins
4
Check-in
Any day
3.25
(1)
from
$553
per week
ComfortClipper power boat charter (2002)
11 m
2 cabins
4
Check-in
Any day
3.25
(1)
from
$563
per week
Rent a boat StandardShannon Star (1994) in Ireland
12.8 m
3 cabins
6
Check-in
Any day
Equipment: standard
3.25
(1)
from
$563
per week
Power boat StandardCountess (1999) for rent in France - Inland waters
10.2 m
2 cabins
4
Check-in
Any day
Equipment: standard
3.25
(1)
from
$563
per week
ComfortClipper power boat charter (2001)
11 m
2 cabins
4
Check-in
Any day
3.25
(1)
from
$563
per week
Rent a boat StandardLake Star (1993) in Ireland
9.8 m
2 cabins
4
Check-in
Any day
Equipment: standard
3.25
(1)
from
$563
per week
Power boat StandardCorvette A (1985) for rent in France - Inland waters
11.35 m
2 cabins
4
Check-in
Any day
Equipment: standard
3.25
(1)
from
$563
per week
ComfortClipper power boat charter (2002)
11 m
2 cabins
4
Check-in
Any day
3.25
(1)
from
$563
per week
Italy
01 Jun 2024 - 22 Jun 2024
Canal Boat
“LeBoat-LeBugBoat”
I recently had an incredibly disappointing and frustrating experience with LeBoat.
From the moment we boarded, it was clear that the boat was not up to standard. It was much older than typical, and after a few days we discovered it was infested with bedbugs, which resulted in multiple bites for me and my crew. Reporting the issue immediately, the response from LeBoat was shockingly inadequate. Instead of taking responsibility and providing a professional solution, they sent us ant traps and a can of bug spray, which did nothing to resolve the bedbug infestation.
The customer service was equally appalling. When made aware of the infestation they emailed: “After you reported the issue, we conducted an extensive inspection using professional equipment and expertise….no evidence of bedbugs was found. This includes the thorough checks carried out in all areas of the boat where bedbugs might typically reside.“ They repeatedly denied the presence of bedbugs, despite the evidence we provided, including photos and text exchanges. The staff was dismissive and unhelpful, insisting that we handle the situation ourselves rather than providing the safe and clean boat that was their contractual obligation
Despite all of the evidence we provided, LeBoat refused to issue a refund, leaving us with a ruined trip and no compensation because, in their words, “you had raised the issue with the ants, not the bed bugs, on board.” Their mishandling of the situation and lack of accountability were beyond unacceptable.
Avoid LeBoat at all costs. Their lack of proper maintenance and poor customer service turned what should have been a pleasant vacation into a nightmare.
Please read on if you want more details:
Communication with LeBoat was a nightmare. The staff was uncooperative and condescending, often talking over me and not listening to my concerns. It took raising my voice for them to finally pay attention, yet they still failed to provide a proper solution. Their repeated suggestions that we should handle the bedbug problem ourselves, rather than ensuring the boat was safe and clean as per their contractual obligation, was outrageous.
They repeatedly claimed there was no concrete evidence of bedbugs, despite the bites and our detailed reports (including photos of the infestation). Their handling of the situation showed a complete lack of accountability and respect for their customers.
Our experience with LeBoat was so bad that one of my crew members renamed the company "Le Bugboat," a nickname that perfectly captures our feelings about the trip. The bedbug infestation not only ruined our vacation but also posed a risk to us and our luggage, potentially leading to further infestations in our hotels, airplanes, and homes upon return.
LeBoat's refusal to acknowledge the problem and their failure to provide a safe, clean boat made our holiday a nightmare. Their unprofessionalism and poor customer service left us with no choice but to leave the boat at a marina. After notifying LeBoat of the location of the boat along with a reminder that the boat was not safe to inhabit, they demanded an exorbitant fee for the so-called abandonment, adding insult to injury.
In summary, I strongly advise against booking with LeBoat. Their lack of proper maintenance, inadequate response to serious issues, and terrible customer service turned what should have been a pleasant vacation into a horrendous experience. Save yourself the trouble and choose a different company that values its customers and upholds basic standards of cleanliness and safety.
