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“Great customer service!”
We had a fantastic experience using 12 Knots to find the perfect long-term charter situation for our family during COVID. They were extremely fast in responding to our inquiries and patient with a million questions on our end. We worked closely with …
“Thanks for helping to coordinate!”
It was terrific, thanks. Sail Marine is a great outfit. Thanks for helping to coordinate! Best, Matt
“Everything was perfect!”
Dear Grigory, Everything was perfect! Thank you :) Please see the attached photo.
“We enjoyed ourselves and have a bundle of stories we can now laugh about”
We’ve chatted about this a few times and how it be best addressed. I think constructively would be the best way. Overall the captains skill level, regard for safety, approach towards ensuring the guests are happy with the path and desires they are se…
“Great company that provides great…”
Great company that provides great customer service and find the best deals. I'm especially grateful to Grigory for helping us negotiate and reschedule our multi boat sailing trip that had to be postponed because of COVID-19. Great job and thank you!…
“Everyone had a very nice time”
Thank you - it was a really nice experience. You were very helpful during our departure and arrival. The boat was amazing, well outfitted, and everyone had a very nice time. I'll be sure to send you some photos over the weekend. We also have some dro…
“The boat was in super condition”
The charter was excellent, everything perfect. The boat was in super condition (brand new), and very clean. The staff was helpful, and very kind. We enjoyed the trip very much and are looking forward to our next booking.